Your personal contact

Machine to Machine

You can contact Deutsche Telekom's M2M Service Team by phone or email using the contact details provided:

Phone: 0800 5566900 (within Germany)
International: 00800 555 66 900
Email: servicecentergk.m2m@telekom.de
 

Our service hours

Mon-Fri
8:00 a.m. to 8:00 p.m. (with the exception of German public holidays)

Sat
8:00 a.m. to 4:00 p.m. (with the exception of German public holidays)

Please have the following information ready for authentication:

• Partner ID

You can find your Partner ID in the M2M Service Portal through the tab “My Partner Data”
 

If you have further questions on

• how to change the responsible contact person in your company
• or have suggestions for improvement, comments and criticism

Then please contact the M2M administrator in your company, or your Telekom sales team.