Smarter Retail | IoT Telekom

How Retail Benefits from the IoT

Where does a retailer start with digitization? What part does the Internet of Things play? And what opportunities does it offer businesses? The answers are in our Smarter Retail trendbook with numerous examples of best practices.

Digitization Trends in the Industry:
Stores without checkouts and with shelves that are always full: Digital pioneers like Amazon with its automated Amazon Go stores and Ali Baba with its mobile-first supermarket Hema demonstrate how shopping works in the digital age. Customers scan the barcodes of the goods with an app and pay for them from their Taobao/Alipay account.
The Most Important Action Areas:
What with empty shelves, perished goods and confusing routes round the store, many factors impair the shopping experience. How digital services improve the customer experience and help ensure that there is less waste. Or how, with the aid of IoT apps, business processes are optimized so that retailers have more time for value-adding activities.

Best Practices:
Mobile apps improve the user experience of customers along the entire customer journey and forecasting software helps ensure that shelves are constantly kept optimally full. Blockchain and IoT sensors keep foodstuffs safe and secure. For more about these and many other examples read the Smarter Retail trendbook.
Practical Hints:
How do I start to digitize my business? The trendbook offers a great deal of specific advice with a focus on the customer. Customers want to be able to choose the terminal device they shop with and expect seamless interaction with the retailer across all channels and departments. Not to mention customized offers based on smart data analysis.

Digitization Trends in the Industry:
Stores without checkouts and with shelves that are always full: Digital pioneers like Amazon with its automated Amazon Go stores and Ali Baba with its mobile-first supermarket Hema demonstrate how shopping works in the digital age. Customers scan the barcodes of the goods with an app and pay for them from their Taobao/Alipay account.
The Most Important Action Areas:
What with empty shelves, perished goods and confusing routes round the store, many factors impair the shopping experience. How digital services improve the customer experience and help ensure that there is less waste. Or how, with the aid of IoT apps, business processes are optimized so that retailers have more time for value-adding activities.

Best Practices:
Mobile apps improve the user experience of customers along the entire customer journey and forecasting software helps ensure that shelves are constantly kept optimally full. Blockchain and IoT sensors keep foodstuffs safe and secure. For more about these and many other examples read the Smarter Retail trendbook.
Practical Hints:
How do I start to digitize my business? The trendbook offers a great deal of specific advice with a focus on the customer. Customers want to be able to choose the terminal device they shop with and expect seamless interaction with the retailer across all channels and departments. Not to mention customized offers based on smart data analysis.

Just a short step to download the Trendbook Smarter Retail

Salutation *

Mr.

Mrs.

Please choose an option.

First name *

Please fill in this field correctly.

Name *

Please fill in this field correctly.

Company *

Please fill in this field correctly.

E-Mail *

Please enter your e-mail address correctly.

Phone *

Please fill in this field correctly.

To which industry do you belong to? *

Please choose an option.

Ich bin damit einverstanden, dass die von mir angegebenen Daten und/oder Daten aus meinen Verträgen mit der Telekom Deutschland GmbH und der T-Systems International GmbH (Vertragsdaten) sowie meine personalisierten aus den von mir genutzten Diensten und Produkten zusammengeführt und zwischen diesen Unternehmen ausgetauscht und einzeln oder gemeinsam von diesen zur individuellen Beratung und Information per E-Mail, Telefon, SMS/MMS und Post verwendet werden. Zu diesem Zweck dürfen meine oben genannte Daten personalisiert erhoben, ausgewertet und verarbeitet werden.
Ich kann meine Einwilligung jederzeit per E-Mail an support@dialog-telekom.de widerrufen. Die Hinweise zum Widerrufsrecht sowie die Datenschutzhinweise habe ich zur Kenntnis genommen.

Please confirm.

Please solve the security question.

* required fields

TelekomCLOUD

How Retail Benefits from the IoT

Just a short step to download the Trendbook Smarter Retail