IoT customer portal - IoT Telekom

M2M Service Portal 3.0

Our innovative solution for managing your global connections
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M2M Service Portal 3.0: Our innovative solution
for managing your global connections

IoT projects often include hundreds or even thousands of devices that are networked globally via mobile communications. In such situations, you're going to need a special solution to control the costs and performance of connections in these volumes. That's why we offer customers on our Comfort and Choice plans exclusive access to the M2M Service Portal 3.0, an intuitive web portal that lets you easily monitor and manage the connection status, usage, and costs of your IoT SIM cards. The portal can be easily linked to your IT systems via an API interface. At the same time, modern encryption concepts offer you the possibility to secure the data connections of your sensitive IoT projects. With flexible reports and evaluations, you have full control over usage and costs – getting even more out of your global IoT business.

Functions of the IoT portal

M2M cockpit

The cockpit is your central access point to the web portal. Here, you have a compact overview of all important KPIs. It can be customized via drag & drop to ensure that you immediately see the key figures that are crucial for you, such as SIM status, order history, reports, or limit status.
SIM management

SIMs are at the heart of any mobile IoT connectivity. SIM management will allow you to easily order and activate a variety of SIM cards and assign or cancel tariffs. Data usage limits, misuse detection profiles, and data volume pooling can also be conveniently set up via the web portal or an API connection.
Secure connection

Modern encryption concepts support you in reliably protecting your data connections. You can secure them cost-effectively via a secure IPsec tunnel over the Internet. By using a private APN, only authorized SIM cards from your closed user group are allowed to connect. Our dedicated leased line with guaranteed bandwidths of up to 1000 Mbit/s offers you even higher protection and more availability.
Online invoices

When creating invoices, our portal gives you the option of breaking down items – for instance, by country, cost center, or project. It also clearly lists invoice items such as cost of connection and usage, use of pooling, or provision prices. The zoom-in function also gives you accompanying documents to the listed cost items for easy drill-down, ensuring full transparency.
Reports

The interactive and customizable reporting function gives you detailed insights into the status and costs of your IoT project in addition to the reports delivered by default in the web portal. You can use these to optimize performance and spendings. Are there IoT devices that are not communicating as you expected? Are usage limits being exceeded? The reporting tool will show you immediately
Organizational structure

Companies need simple ways to map internal organizational structures such as cost centers or product lines. Our IoT portal allows you to set up subunits. These entities can order and manage SIM cards for their own projects themselves but within defined limits – greatly simplifying your central SIM management effort.

To the next function

1. M2M cockpit
2. SIM management
3. Secure connection
4. Online invoices
5. Reports
6. Organizational structure

The cockpit is your central access point to the web portal. Here, you have a compact overview of all important KPIs. It can be customized via drag & drop to ensure that you immediately see the key figures that are crucial for you, such as SIM status, order history, reports, or limit status.
SIMs are at the heart of any mobile IoT connectivity. SIM management will allow you to easily order and activate a variety of SIM cards and assign or cancel tariffs. Data usage limits, misuse detection profiles, and data volume pooling can also be conveniently set up via the web portal or an API connection.
Modern encryption concepts support you in reliably protecting your data connections. You can secure them cost-effectively via a secure IPsec tunnel over the Internet. By using a private APN, only authorized SIM cards from your closed user group are allowed to connect. Our dedicated leased line with guaranteed bandwidths of up to 1000 Mbit/s offers you even higher protection and more availability.
When creating invoices, our portal gives you the option of breaking down items – for instance, by country, cost center, or project. It also clearly lists invoice items such as cost of connection and usage, use of pooling, or provision prices. The zoom-in function also gives you accompanying documents to the listed cost items for easy drill-down, ensuring full transparency.
The interactive and customizable reporting function gives you detailed insights into the status and costs of your IoT project in addition to the reports delivered by default in the web portal. You can use these to optimize performance and spendings. Are there IoT devices that are not communicating as you expected? Are usage limits being exceeded? The reporting tool will show you immediately.
Companies need simple ways to map internal organizational structures such as cost centers or product lines. Our IoT portal allows you to set up subunits. These entities can order and manage SIM cards for their own projects themselves but within defined limits – greatly simplifying your central SIM management effort.

1. M2M cockpit
2. SIM management
3. Secure connection
4. Online invoices
5. Reports
6. Organizational structure

The cockpit is your central access point to the web portal. Here, you have a compact overview of all important KPIs. It can be customized via drag & drop to ensure that you immediately see the key figures that are crucial for you, such as SIM status, order history, reports, or limit status.
SIMs are at the heart of any mobile IoT connectivity. SIM management will help you easily order and activate a variety of SIM cards and assign or cancel tariffs. Data usage limits, misuse detection profiles, and data volume pooling can also be conveniently set up via the web portal or an API connection.
Modern encryption concepts support you in reliably protecting your data connections. You can secure them cost-effectively via a secure IPsec tunnel over the Internet. By using a private APN, only authorized SIM cards from your closed user group are allowed to connect. Our dedicated leased line with guaranteed bandwidths of up to 1000 Mbit/s offers you even higher protection and more availability.
When creating invoices, our portal gives you the option of breaking down items – for instance, by country, cost center, or project. It also clearly lists invoice items such as cost of connection and usage, use of pooling, or provision prices. The zoom-in function also gives you accompanying documents to the listed cost items for easy drill-down, ensuring full transparency.
The interactive and customizable reporting function gives you detailed insights into the status and costs of your IoT project in addition to the reports delivered by default in the web portal. You can use these to optimize performance and spendings. Are there IoT devices that are not communicating as you expected? Are usage limits being exceeded? The reporting tool will show you immediately.
Companies need simple ways to map internal organizational structures such as cost centers or product lines. Our IoT portal allows you to set up subunits. These entities can order and manage SIM cards for their own projects themselves but within defined limits – greatly simplifying your central SIM management effort.

The advantages of the M2M Service Portal at a glance

Full control over your usage
Maintain full control over your connectivity usage, even with thousands of SIM cards being used in different countries. Our IoT portal not only gives you detailed reporting but also lets you set local usage limits, so you're automatically notified if they are exceeded – or the SIM card in question is blocked immediately.

Performance always in focus
IoT projects are regularly part of business-critical processes. So it's crucial to know that every single SIM card is communicating as planned. Our portal gives you a real-time overview of the performance of all your connections and informs you early on about unexpected communication behavior. That way, you can always be sure that everything is running smoothly.

Highest security
Data security is crucial to the success of IoT projects. Connections managed via the M2M Service Portal can therefore be reliably protected by using an encrypted IPsec tunnel or a dedicated leased line. In addition, the portal gives you comprehensive functions for user role and rights management. Also, its smart functions automatically detect abnormal usage patterns – and inform you in time.

Seamless integration into your processes
Our IoT portal adapts to your processes and structures: Now you can map internal structures such as product lines or cost centers through rights management and subunits. Our services can also be conveniently integrated right into your IT landscape via an application programming interface (API).

Give your data connections the highest security

The benefits of the M2M Service Portal go far beyond those of a simple web application: It is the visible part of a complex Deutsche Telekom infrastructure that guarantees secure and reliable connectivity end-to-end for your IoT projects. Connections administered via the portal can therefore be reliably and cost-effectively secured with IPsec (Internet Protocol Security): an encrypted data tunnel over the Internet to which only the SIM cards you specify have access and which can only establish connections to selected endpoints. If you have even higher demands for security and reliability or regulatory requirements to meet, we can offer you a connection via a leased line: a data connection operated by a dedicated line isolated from the Internet, offering maximum security, increased availability, and secured bandwidths of up to 1,000 Mbps.

The M2M Service Portal can be flexibly adapted to your organizational structures.

Adapt the M2M Service Portal to your organizational structure

Large companies in particular need the ability to hand over responsibility to subsidiaries and subunits while retaining control over the costs and use of SIM cards. The M2M Service Portal can therefore be flexibly adapted to your organizational structures. Organize and administer your SIM inventory using dedicated subunits to reflect your own internal organizational structures, such as cost centers, locations, or product lines. Create subunits that can order SIMs and manage the entire SIM lifecycle themselves within defined limits. This approach reduces your own SIM management effort.

Integrate our IoT services seamlessly into your IT landscape

In particular, companies with mature IoT products and a large inventory of SIM cards benefit from integrating connectivity management into their own IT systems. Through an application programming interface (API), you can connect your IT to our IoT portal. Here’s one example: this setup allows your employees to order, activate, and block SIMs or change tariffs and set consumption limits from your familiar software environment – all simultaneously and powerfully for a large number of SIMs.

Benefit from integrating connectivity management into your own IT systems.

Integrate our IoT services seamlessly into your IT landscape

All services in overview

SIM management



SIM ordering & activation
SIM lifecycle management & contract administration
Easy tariff booking & adjustment
Real-time monitoring and diagnostics
Smart monitoring of regional data usage with automated alarm & lock function
Detection of device and site misuse with automated blocking function

Invoices & reporting



Dedicated invoice package
Standard reports directly in the web portal
Premium reports with advanced analytics in the reporting portal

Access



Web portal access
Secure login with 2-factor authentication
API integration for management via own systems	add-on option

Secure connection



Mobile IP VPN M2M IPsec	add-on option
Mobile IP VPN M2M Leased Line	add-on option

Further services



Multi-user	add-on option
Mapping of complex organizational structures (subunits)	add-on option
SLA	add-on option

SIM management



SIM ordering & activation
SIM lifecycle management & contract administration
Easy tariff booking & adjustment
Real-time monitoring and diagnostics
Smart monitoring of regional data usage with automated alarm & lock function
Detection of device and site misuse with automated blocking function

Invoices & reporting



Dedicated invoice package
Standard reports directly in the web portal
Premium reports with advanced analytics in the reporting portal

Access



Web portal access
Secure login with 2-factor authentication
API integration for management via own systems	add-on option

Secure connection



Mobile IP VPN M2M IPsec	add-on option
Mobile IP VPN M2M Leased Line	add-on option

Further services



Multi-user	add-on option
Mapping of complex organizational structures (subunits)	add-on option
SLA	add-on option

We are at your service!

You need further information about one of our offers or have a specific question? We are happy to help! Please leave your contact details, and one of our IoT experts will be in touch with you as soon as possible to provide you with in-depth advice – via email or phone, as you wish. Thank you for your interest!

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