IoT connectivity makes vending machines smart

SENVEND digitises vending machines with an all-in-one terminal for payment, telemetry and age verification. Telekom's IoT mobile network ensures reliable connectivity.

"With Telekom, we have found a national provider with a local contact who offers us a reliable, secure network worldwide.“

Jannis Rosendahl, CEO SENVEND

Three steps to an IoT use case

Challenge

Operators of vending machines need reliable, flexible payment systems, must verify the age of buyers for certain products, and want to assist customers remotely. They also require up-to-date overviews of stock and sales. Until now, operators had to combine several separate systems. Age verification, in particular, has proven problematic due to the unreliability of conventional ID card readers.

Solution

SENVEND has developed a compact payment terminal that combines all functions in one device: payment, telemetry and age verification. SENVEND uses Deutsche Telekom's IoT mobile network for the Internet connection. The terminal accepts all major European payment cards. Age verification works via facial scan with AI, Girocard, ID scan or PayPal. Telemetry can be used to monitor stocks and sales in real time. The integrated display provides customers with help in case of problems.

Customer benefit

The terminal accepts all common European payment cards. Age verification works via facial scan with AI, Girocard, ID scan, or PayPal. Telemetry allows real-time monitoring of stock and sales. Customers receive assistance via the integrated display if problems arise. Thanks to Telekom’s mobile network, the machines are always reliably connected. Improved age verification results in significantly fewer purchase cancellations, boosting sales by ten percent or more. Flexible payment is especially important for international customers at airports or train stations. Telemetry enables efficient stock management and reduces service trips. Telekom’s global roaming agreements allow SENVEND to deploy its solution worldwide.

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SENVEND: Smart age verification for vending machines
The Dortmund-based company SENVEND is digitising vending machines with an all-in-one terminal. Telekom's mobile network connection ensures reliable connectivity – even internationally.
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