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T IoT

M2M Service Portal 3.0

IoT projects often include hundreds or even thousands of devices that are networked globally via mobile communications. In such situations, you're going to need a special solution to control the costs and performance of connections in these volumes. That's why we offer customers on our IoT tariffs exclusive access to the M2M Service Portal 3.0.

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Our innovative solution for managing your global connections

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Full control over your IoT connections

This intuitive web portal allows you to easily monitor and manage the connection status, usage and costs of your IoT SIM cards. It can be easily connected to your IT systems via an API interface. Modern encryption concepts offer you the option of securing the data connections of your sensitive IoT projects. Flexible reports and evaluations give you full control over usage and costs – allowing you to get even more out of your global IoT business.

The advantages of the M2M Service Portal at a glance

Full control over your usage

Maintain full control over your connectivity usage, even with thousands of SIM cards being used in different countries. Our IoT portal not only gives you detailed reporting but also lets you set local usage limits, so you're automatically notified if they are exceeded – or the SIM card in question is blocked immediately.

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Performance always in focus

IoT projects are regularly part of business-critical processes. So it's crucial to know that every single SIM card is communicating as planned. Our portal gives you a real-time overview of the performance of all your connections and informs you early on about unexpected communication behavior. That way, you can always be sure that everything is running smoothly.

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Highest security

Data security is crucial to the success of IoT projects. Connections managed via the M2M Service Portal can therefore be reliably protected by using an encrypted IPsec tunnel or a dedicated leased line. In addition, the portal gives you comprehensive functions for user role and rights management. Also, its smart functions automatically detect abnormal usage patterns – and inform you in time.

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Seamless integration into your processes

Our IoT portal adapts to your processes and structures: Now you can map internal structures such as product lines or cost centers through rights management and subunits. Our services can also be conveniently integrated right into your IT landscape via an application programming interface (API).

Functions of the IoT portal

Experience the many benefits of Deutsche Telekom

Simple

Thanks to network coverage of over 99% for LTE-M and NB-IoT and 96% for 5G across Germany – combined with our own transatlantic network and partnerships with 600 certified roaming providers – we offer best-in-class coverage and global IoT connectivity. All with just one SIM card, one contract, and one central customer service.

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Secure

With flawless network coverage and secure IP-VPN connections, we ensure reliable global connectivity. ISO-certified hardware and regular inspections also guarantee that your project remains fully protected and optimally supported at all times.

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Flexible

The right network technology is available for every application, anywhere – whether it’s NB-IoT, LTE-M, 5G, or satellite connections. Thanks to the new Dormant Connectivity, devices are cost-effectively pre-connected at the factory and can be activated on demand at any time.

Whitepaper Cover IoT Connectivity Guide

Whitepaper: IoT Connectivity Guide

Would you like to know more about what you need to be aware of in connecting your products via the cell network? Which hurdles you need to clear in an international rollout? Or how best to manage your connections and their IoT components? You will all the answers in our free IoT Connectivity Guide whitepaper.

Secure and efficient management

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Give your data connections the highest security

The M2M Service Portal is much more than a simple web application: It serves as the interface to a powerful Telekom infrastructure that enables secure and reliable end-to-end connectivity for your IoT projects. Connections can be secured via IPsec – an encrypted data tunnel accessible only to SIM cards authorized by you, communicating exclusively with predefined endpoints. If your requirements go beyond standard security levels or if you need to meet specific regulatory standards, a leased line is also available – a dedicated connection that operates completely isolated from the public internet.

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Integrate our IoT services seamlessly into your IT landscape

In particular, companies with mature IoT products and a large inventory of SIM cards benefit from integrating connectivity management into their own IT systems. Through an application programming interface (API), you can connect your IT to our IoT portal. Here’s one example: this setup allows your employees to order, activate, and block SIMs or change tariffs and set consumption limits from your familiar software environment – all simultaneously and powerfully for a large number of SIMs.

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Adapt the M2M Service Portal to your organizational structure

Large companies in particular need the ability to hand over responsibility to subsidiaries and subunits while retaining control over the costs and use of SIM cards. The M2M Service Portal can therefore be flexibly adapted to your organizational structures. Organize and administer your SIM inventory using dedicated subunits to reflect your own internal organizational structures, such as cost centers, locations, or product lines. Create subunits that can order SIMs and manage the entire SIM lifecycle themselves within defined limits. This approach reduces your own SIM management effort.

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Counterpoint: IoT Connectivity Management Platform Leader

Trust the quality of our customer platform

You can rely on Telekom to manage your IoT connections and devices via our customer platform. The analysis by Counterpoint Technology Market Research has rated the Telekom customer platform as a leader. This puts the customer platform in the top 5 in terms of platform capabilities and execution capacity. Counterpoint Technology Market Research is a renowned, independent market research and consulting company that ranked 30 companies in the analysis.

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We are at your service!

You need further information about one of our offers or have a specific question? We are happy to help you.